RDC 658, PCI DSS, BACEN, LGPD, GDPR: turned into training programs.

Compliance & Regulation

Regulators keep raising the bar, and "we did a slide deck" no longer counts as evidence. This section covers what changed in RDC 658 (pharma), PCI DSS v4 (payments), BACEN (banking), LGPD/GDPR (privacy) and how leading training teams are turning compliance requirements into measurable training programs auditors actually accept. For compliance officers, training leads, and legal teams who need defensible programs.

11 articles
GDPR Staff Training That Survives an Audit: From Awareness Slides to Evidenced Competence
Compliance & Regulation

GDPR Staff Training That Survives an Audit: From Awareness Slides to Evidenced Competence

GDPR training duties come from Articles 39, 32(4) and 5(2), not from annual slide decks. Learn why completion logs fail audits and how scenario-based practice evidences real competence.

Sep 28, 20269 min readRoleplays Team
EU AI Act Article 4: What "Sufficient AI Literacy" Means for Your Workforce and How to Evidence It
Compliance & Regulation

EU AI Act Article 4: What "Sufficient AI Literacy" Means for Your Workforce and How to Evidence It

Article 4 of the EU AI Act requires sufficient AI literacy for staff and anyone operating AI on your behalf, but prescribes no curriculum. Here's how to define, scope and evidence it by role.

Sep 25, 20269 min readRoleplays Team
Bilingual and Accessible Customer Service Training in Canada: Meeting AODA and Official Languages Expectations at Scale
Compliance & Regulation

Bilingual and Accessible Customer Service Training in Canada: Meeting AODA and Official Languages Expectations at Scale

Canadian accessibility and bilingual service rules fail at the same point: the live conversation. See why policy modules don't change agent behaviour and how roleplay practice builds per-employee, per-province audit evidence.

Sep 23, 202610 min readRoleplays Team
California SB 1343 Harassment Prevention Training: Why Compliance Completion Rates Don't Change Behavior
Compliance & Regulation

California SB 1343 Harassment Prevention Training: Why Compliance Completion Rates Don't Change Behavior

California SB 1343 mandates harassment prevention training every two years, but 100% completion doesn't reduce legal risk. Learn why supervisor response in the first five minutes matters more than certificates.

Sep 18, 20269 min readRoleplays Team
FDA Warning Letters 2024: Preventing GMP Violations
Compliance & Regulation

FDA Warning Letters 2024: Preventing GMP Violations

FDA warning letters 2024 reveal the most common GMP violations: see how AI training simulations prevent data integrity and cross-contamination failures.

May 13, 20268 min readRoleplays Team
PCI DSS Operator Training: Cut Data Breach Risk
Compliance & Regulation

PCI DSS Operator Training: Cut Data Breach Risk

PCI DSS operator training with simulations: rehearse the high risk moments that leak card data, cut breach risk and prove real competence to auditors.

Apr 29, 20267 min readRoleplays Team
KYC and AML Training for Banks: Compliance Simulations
Compliance & Regulation

KYC and AML Training for Banks: Compliance Simulations

KYC and AML training for banks built on realistic simulations: practice suspicious activity calls, sharpen detection rates and leave audit evidence behind.

Apr 20, 20267 min readRoleplays Team
FDA 21 CFR Part 11 Training with AI Simulation
Compliance & Regulation

FDA 21 CFR Part 11 Training with AI Simulation

FDA 21 CFR Part 11 training with AI simulation: master electronic records, audit trails and e-signatures with scenarios that cut your inspection risk.

Apr 8, 20267 min readRoleplays Team
ANVISA GMP Training Requirements 2024 for Pharma
Compliance & Regulation

ANVISA GMP Training Requirements 2024 for Pharma

ANVISA GMP training requirements 2024: documentation standards, role-specific training and audit preparation to keep your pharma operation fully compliant.

Apr 7, 20267 min readRoleplays Team
PCI DSS Compliance Training for Customer Service Teams
Compliance & Regulation

PCI DSS Compliance Training for Customer Service Teams

PCI DSS compliance training for customer service teams: the rules that agents break on live calls, role specific drills and the evidence auditors accept.

Apr 7, 20267 min readRoleplays Team
RDC 658 Pharmaceutical Training: What ANVISA Expects
Compliance & Regulation

RDC 658 Pharmaceutical Training: What ANVISA Expects

RDC 658 pharmaceutical training explained: the ANVISA requirements, the audit gaps that fail inspections and how AI simulation creates solid evidence.

Feb 25, 20267 min readRoleplays Team

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