Sales Enablement and Technical Certification That Scales with Your Team

Roleplays connects to Cornerstone, SAP SuccessFactors, Workday Learning, Moodle, and proprietary LMS via SCORM 1.2/2004 and xAPI (Tin Can), plus SSO via SAML 2.0 or OIDC. Standard flow: the learner takes the theoretical course in the LMS, is redirected to Roleplays for the practical part, and returns with synced score and certificate. For corporate universities with 10+ years of LMS investment, we position the integration as a conversational practice layer on top of what you already have. We do not ask for replacement.

Yes, that is the foundation of our technical certification use case. Upload ERP manuals, API docs, internal wikis, configuration flows, operational runbooks to the company media library. The AI uses this corpus as the evaluation base in scenarios: module configuration, troubleshooting, API integration, architecture design. Engineers, implementation consultants, and partners certify against your real product, not against generic market documentation.

The typical tech adoption journey is a 50 to 200-user pilot for 60 days, before scaling to thousands. We define a pre-Roleplays baseline (average ramp-up time, win rate, internal NPS, completion rate), run the pilot with weekly customer success, and measure the difference at the end. With clear metrics, the decision to scale is objective.

Yes. SDRs and AEs train discovery, demos, and objection handling. CSMs train renewal, expansion, and QBR. Sales engineers train technical whiteboarding and architecture deep-dive. Implementation consultants and partners certify on product. Each track has its templates, personas, criteria, and managers. permission sets control who sees what. Dashboards consolidated by goal (commercial vs. technical) deliver separate metrics.

It serves all three. Customer Success trains customer lifecycle scenarios: discovery in renewal, expansion objections, feature demonstration to champion, QBR with CIO. Sales Engineering trains technical scenarios: architecture whiteboarding with CTO, integration deep-dive, named competitive comparison, POC design. Sales trains discovery, demo, and objection handling. All in the same company workspace.

Yes, that is one of the scenarios where we generate the most value. Startups growing from PMF to enterprise double the sales team before having a dedicated Sales Enablement team. Roleplays fills this gap: you create the templates once (discovery, demo, objections, competitive handling) and each new rep enters the track automatically, with no dependency on Head of Sales or CRO time. Standardized ramp-up from day one.

Within hours of setup. Create a template from your sales playbook (or use our pre-built SaaS templates, including MEDDPICC discovery, product demos, and objection handling), assign it to the new rep, and they can start practicing immediately. No need to coordinate a training room or manager schedules.

Yes. Roleplays offers integrations via API and webhooks. Training completion, per-competency scores, and certifications can be synced with Salesforce, HubSpot, or your CRM via our API. Enterprise plans include dedicated integration support and SSO via SAML/OIDC.

Create separate training tracks per product with specific personas, scenarios, and evaluation criteria. Reps can be assigned to multiple tracks simultaneously, and managers track progress across all products on a unified dashboard. Ideal for companies with a 3+ product portfolio.

Yes. Create certification paths with required scenarios and minimum passing scores. Partners access their own portal with custom branding, complete training at their own pace, and you track certification status in real time from your admin dashboard.

Use advanced difficulty levels and competitive scenarios that challenge even senior reps. AI prospects in advanced mode raise more complex objections, demand detailed ROI, and simulate buying committees. The gamification system with 50+ badges, leaderboards, and weekly challenges keeps experienced reps engaged.

Tech companies implementing AI simulation training report on average: 30% to 40% reduction in new rep ramp-up time, 20% to 28% uplift in win rates, and 25% reduction in rep turnover in the first year (sources: Gartner, CSO Insights). With an enterprise average ticket of R$ 100K+, you only need to convert 2 to 3 additional deals per quarter to justify the investment.

Roleplays scores each session per criterion from 0 to 100, and every score is backed by a verbatim quote from the transcript as evidence, so the rep sees exactly what earned or lost points. Criteria are weighted, and the report returns strengths, gaps, and recommendations. Evaluation covers specific competencies: quality of discovery questions, depth of pain mapping, value articulation, and effectiveness in objection handling. The criteria framework is locked when the session starts, ensuring stable scoring session after session, and managers can customize criteria and weights per scenario. Every AI call is logged (tokens, cost, latency) for audit.

Yes, Roleplays is designed for 3 to 12-month enterprise sales cycles with multiple stakeholders. You can create scenario sequences that simulate the full cycle: from initial cold call, through discovery with champion, technical demo with IT team, to final negotiation with procurement and C-level.

Traditional LMS deliver passive content, with videos and quizzes that generate 5% to 10% knowledge retention. Roleplays is active practice: reps speak, respond to objections, conduct discovery in real time. According to ATD research, experiential learning generates 75% retention versus 10% for passive reading. Beyond that, each session generates immediate and personalized feedback, something impossible with traditional e-learning. For companies with an established corporate university, we are the conversational practice layer on top of the existing LMS, not the replacement.