Pricing
Built for teams
of 50+ employees.
Self-Service starts at 50 licences, on an annual contract. Enterprise is custom for organisations with 200+ employees, custom IdP, or the need to bring their own AI credentials.
Every plan includes
Every module. SSO. Isolated database.
We do not feature-gate the modules. Self-Service and Enterprise share the entire training stack, corporate SSO, and per-company data isolation. Enterprise adds the bring-your-own-AI layer, custom integrations, and SLA-backed support.
Multi-channel simulation
Chat and real-time voice (video coming soon)
Framework evaluation
Competency model scoring
Academy
Courses + evaluations + certificates
Adaptive Track
Roleplays from course gaps
Development Programs
Reusable training journeys
Templates & AI Drafter
5-step flow with AI assistant
Mobile App
iOS and Android
Single sign-on (SSO)
Microsoft, Google, Okta, SAML 2.0 / OIDC
Isolated database
Data never shared
Self-Service
For teams of 50 to 200
The full stack, with materials and an in-app guided journey so your team can launch the first programme on their own.
Annual contract. Monthly billing is $39/user.
- 20 sessions per user per month, redistributable across the company pool
- Chat and real-time voice simulations
- Evaluation against your competency framework
- Academy, Adaptive Track and Development Programs
- Step-by-step template creation with AI Drafter
- Gamification, multi-level dashboards, and mobile app
- Single sign-on (Microsoft, Google, Okta, SAML 2.0 / OIDC)
- Deployment materials + guided in-app journey
- Email support, one business day response
CSM-led onboarding (optional): $2,000 one-off. A human expert deploys your first programme in 30 days, trains managers, and tunes the evaluation rubric.
Request demoPersonalised demo in 45 minutes.
Enterprise
For 200+ or regulated industries
Bring your own AI credentials, dedicated CSM, contractual SLA, and customised integrations. Industry-tailored packages.
Negotiated case by case on team size, modules, your own AI, and integrations.
- Everything in Self-Service, plus:
- Monthly sessions negotiated, or unlimited with your own AI credentials
- Bring your own AI credentials (use your own OpenAI, Anthropic, or Google accounts)
- Video avatar simulations (coming soon)
- Dedicated Customer Success Manager
- Customised integrations (LMS via SCORM and xAPI, CRM, API)
- Advanced compliance reports + audit trail export
- Configurable recording retention policy
- Priority support with SLA
- Bias review committee workflow for AI instructions
- White-glove onboarding led by the dedicated CSM
Custom demo in 45 minutes.
Comparison table
What each plan delivers.
Feature by feature, with the limits of each plan. No fine print.
| Feature | Self-Service $29/user/month | Enterprise Custom |
|---|---|---|
| Sessions and usage | ||
| Monthly sessions per user The number of roleplays each user can run per month. | 20 | Negotiated |
| Company-wide session pool You can redistribute sessions across employees. Whoever needs more, uses more. | 20 × active users (e.g. 50 = 1,000/month) | Contractually agreed |
| Unlimited sessions with your own keys Use your own OpenAI, Anthropic, or Google accounts and run with no session ceiling. | , | Available |
| Identity and access | ||
| Single sign-on (SSO) Microsoft Entra ID, Google Workspace, Okta, and SAML 2.0. Users log in with the corporate account they already have. | Included | Included + custom IdP |
| Bulk provisioning CSV import or automatic provisioning via SSO. | Included | Included + SCIM |
| Roles and permissions Who sees what, who edits what. | Default roles | Customisable roles and permissions |
| Modules | ||
| Chat simulation Text roleplay with a configurable AI persona. | Included | Included |
| Voice simulation Real-time voice, transcription, recording. | Included | Included |
| Video avatar simulation Photo-real avatar, booked by time slot, under SLA. | Coming soon | Coming soon |
| Competency framework evaluation Scoring against your company's competency model. | Included | Included |
| Academy Courses, AI-graded evaluations, and verifiable certificates. | Included | Included |
| Adaptive Track Personalised roleplays auto-generated from course gaps. | Included | Included |
| Development Programs Combine courses, practice, and manager validations into a reusable journey. | Included | Included |
| Templates + AI Drafter 5-step creation flow with AI assistant, import and export. | Included | Included |
| Gamification 50+ badges, 8 levels, team-vs-team challenges. | Included, default catalogue | Included, editable catalogue |
| Multi-level dashboards Views for employees, regional managers, heads, compliance, and admin. | Included | Included |
| Custom dashboards on demand Business-specific dashboards, built by our team to fit your needs. | , | Included |
| iOS and Android mobile app Same account, same metrics, now in your pocket. | Included | Included |
| Onboarding and support | ||
| Deployment materials Written guide + short videos for your team to launch the first programme on their own. | Included | Included |
| Guided in-app journey In-platform walkthrough that takes the admin from zero to the first roleplay running. | Included | Included |
| CSM-led onboarding Human expert deploys your first programme in 30 days, trains managers, and tunes the evaluation rubric. | Optional, $2,000 (one-off) | Included |
| Dedicated Customer Success Manager Single point of contact for ongoing support, expansion, and renewals. | , | Included |
| Support Channel for technical and product questions. | Email, response within 1 business day | Priority, with contractual SLA |
| Personalised demo Guided session with the Roleplays team. | 45 minutes | 45 minutes |
| AI and security | ||
| Bring your own AI credentials Use your own OpenAI, Anthropic, or Google accounts. Session data does not pass through our account. | , | Available |
| Isolated database per company Every customer gets a dedicated database. Nothing shared. | Included | Included |
| Recording retention How long we keep audio and transcripts. | 90 days | Configurable per policy |
| Audit trail + export Full trail of what happened on the platform, with export for audit. | , | View + export |
| Compliance reports Ready-to-go packages for ANVISA, BACEN, FDA, FCA, and ICO. | , | Customisable per regulator (on the roadmap) |
| AI instruction review workflow Bias committee approves changes to AI instructions before they hit production. | , | Included |
| SLA-backed uptime guarantee Contractual commitment to availability. | , | Included |
| Integrations | ||
| REST API Automate user provisioning, assignments, and results retrieval. | Included | Included |
| Webhooks Platform events pushed to your system in real time. | Included | Included |
| LMS via SCORM and xAPI Integration with Moodle, SAP SuccessFactors, Cornerstone, and proprietary LMS. | On the roadmap | On the roadmap, prioritised |
| Custom integrations CRM, BI, internal systems. We build them together with your IT team. | , | Included |
Items marked "on the roadmap" are in development. For timing details, talk to us.
FAQ
Frequently asked questions
The questions that come up in almost every first conversation.
Why a 50-licence minimum?
How does pricing work?
How does the Self-Service session limit work?
What counts as a "user"?
Does Self-Service include human-led onboarding?
What is included in each plan?
Can I switch from Self-Service to Enterprise?
What compliance standards does Roleplays support?
Do you offer volume discounts?
Not sure which plan fits?
Book 45 minutes. We will look at team size, regulators, and ramp-up goals and recommend the right setup.